Partner Terms

Agency partner program · version 0.1 · as of 2026-09-17 · review by IT counsel pending before public launch

These terms govern participation in the Mignuti Chatbot partner program (operator: see imprint, "we"). They supplement the Terms of Service; where the two conflict, these terms prevail for the partner program.

1. Program and participation

The program is open to businesses only (entrepreneurs within the meaning of § 14 German Civil Code) — agencies, freelancers and consultants who manage client websites. Applications go through the form at /en/waitlist/partner. Participation starts when we activate the partner and issue their personal partner code. There is no entitlement to admission, no minimum revenue, no participation fee and no exclusivity.

The partner introduces contacts (referrer). The partner is not authorised to conclude contracts on our behalf, make commitments or accept payments. No commercial-agent relationship is created.

2. Referral and attribution

A customer counts as referred when they reach our website through the partner link (?ref=<partner-code>) and, within 30 days of the last click, register an organisation and subscribe to a paid plan. Where several partner links were clicked, the last click counts.

The click is recorded on our server. Linking it to the later registration requires an identifier in the visitor's browser, which is stored only with the visitor's consent in the cookie banner. If the visitor declines, attribution is not possible and no commission arises. That is the consequence of § 25 TTDSG, not a defect of the system.

No attribution is made for:

• the partner's own organisation (self-referral);
• customers who already have an organisation with us at the time of the click;
• registrations resulting from a breach of section 5.

3. Commission

The commission is 20% of the net plan price (excluding VAT) of every invoice for the referred organisation's chatbot subscription that has been paid and not refunded. The basis is the recurring plan fee (Lite, Starter, Standard, Pro or the base fee of an Enterprise contract). Usage beyond the quota, one-off services, add-on products, discounts, credits and taxes do not earn commission.

Commission arises when we receive payment and continues for as long as the referred organisation pays and the program exists. Refunds and chargebacks reduce the commission of the respective settlement period. A different commission rate may be agreed with individual partners in writing.

4. Settlement and payout

• We settle quarterly by self-billing credit note (§ 14 (2) sentence 2 German VAT Act), within 30 days of the end of the quarter.
• Payout by SEPA bank transfer to an account named by the partner. Minimum amount €50 net; smaller balances carry over to the next quarter.
• The partner provides their VAT identification number or their status as a small business (§ 19 German VAT Act). For partners established in another EU country the reverse-charge mechanism applies. The partner is responsible for taxing the commission.
• Objections to a credit note must be raised within 30 days of receipt. The credit note is decisive; the figures in the partner dashboard are a non-binding preview.

5. Advertising and partner obligations

The partner undertakes:

• to label partner links and paid recommendations as advertising (§ 5a (4) German Unfair Competition Act, § 6 German Digital Services Act), for example with "Ad" or "Partner link";
• not to make statements about Mignuti Chatbot that go beyond our own published information (prices, features, availability, data protection) and not to make commitments on behalf of Mignuti Chatbot;
• not to advertise by email, messenger or phone without the recipient's consent (§ 7 UWG);
• not to run search-engine ads on our brand or variations of it ("Mignuti", "Mignuti Chatbot") and not to register domains or social-media accounts containing our name;
• not to place the partner link on coupon, cashback or reward sites, not to pay for sign-ups and not to use any technique that creates an attribution without a genuine click;
• to use our name and logo only to identify the partner program and only in unmodified form;
• to remain solely responsible under data-protection law for their own advertising material, websites and the data collected there.

6. Term, termination, suspension

Participation is open-ended. Either side may terminate it in text form with one month's notice to the end of a month. We may end the program as a whole with three months' notice. Commission that has arisen up to the end is settled and paid under section 4; no new commission arises after the end.

In the event of a breach of section 5 we may suspend the partner code immediately and terminate participation without notice. We may withhold commission from referrals that result from the breach.

7. Changes

We announce changes to these terms by email at least six weeks before they take effect. If the partner does not object before the effective date, the amended terms apply; the announcement will point out the right to object and the consequence of not objecting. A reduction of the commission rate applies only to customers referred after the effective date.

8. Liability, governing law, jurisdiction

Section 3 of the Terms of Service applies to liability accordingly. German law applies. Exclusive place of jurisdiction for merchants is our registered office.

9. Language

This English version is provided for convenience. The German version at /rechtliches/partnerbedingungen is authoritative.

10. Contact

Questions about the partner program: media@mignuti.com