Small niche sites
Lite
€9 /mo
or €86/yr · up to 500 messages/mo
around 17 answers a day
- 500 messages/month
- 2 team seats
- 20 PDFs · 5 URL sources
- Up to 100 pages per crawl · monthly auto-recrawl
- “Powered by Mignuti Chatbot” badge
- Email support
Pricing
A plan that fits you.
Price scales with messages per month — team seats included, no per-user surcharge. From €9/mo, every price is listed below.
All prices are net and exclude VAT. We sell to businesses only (§ 14 German Civil Code); consumers are not eligible.
Start for free
Start now
No credit card needed
100 messages, 1 project, "Powered by Mignuti Chatbot" badge.
Which one fits?
Tell us the volume — we will tell you the rest.
Every plan does the same things. What separates them is a single number: how many answers your bot may give per month.
Do not know your number? Almost nobody does up front. Start on the free plan, let the bot run for the 7 trial days — then it is in your dashboard, and you switch with one click.
Our recommendation
Starter
€29/month
A website where people ask regularly.
Up to 1,000 answers a month — around 33 a day.
Beyond that €0.03 per message, hard-capped at three times your quota.
Start on this planSmall sites
Starter
€29 /mo
or €279/yr · up to 1,000 messages/mo
around 33 answers a day
- 1,000 messages/month
- 3 team seats
- 50 PDFs · 15 URL sources
- Up to 250 pages per crawl · weekly auto-recrawl
- “Powered by Mignuti Chatbot” badge
- Email support
Growing SMBs
Standard
€79 /mo
or €759/yr · up to 5,000 messages/mo
around 167 answers a day
- 5,000 messages/month
- 5 team seats
- 200 PDFs · 40 URL sources
- Up to 500 pages per crawl · weekly auto-recrawl
- “Powered by Mignuti Chatbot” badge
- Email support
Several bots, your own branding
Pro
€199 /mo
or €1909/yr · up to 20,000 messages/mo
around 667 answers a day
- 20,000 messages/month
- 5 projects · 10 seats
- 1,000 PDFs · 200 URL sources
- Up to 1,000 pages per crawl · daily auto-recrawl
- “Powered by” badge can be switched off
- Priority support
Pay the way you like. At checkout by card, PayPal, SEPA Direct Debit, Apple Pay or Google Pay. Prefer an invoice? Every plan can also be booked by bank transfer — drop us a line, we set up the account and send the invoice.
Book against an invoice Enterprise
Tailor-made
On request
From 6+ projects, > 20,000 messages, or with SLA / compliance requirements.
Request a callWhat's included on top
- Up to 2,000 pages per crawl · daily auto-recrawl
- Unlimited projects, messages and seats
- “Powered by” badge can be switched off
- Full white-label · custom domain
- Custom MSA with contract annexes
- SLA and support hours by agreement
Included on every plan
Almost every feature is in every plan: Dropbox and Google Drive as sources start with Standard, and the “Powered by” badge can be switched off from Pro. Otherwise volume sets the plans apart: messages, team seats, documents, website sources and pages per crawl.
Knowledge sources
- Q&A pairs
- Glossary for abbreviations
- Sitemap detected during crawl
- Exclude individual pages
Appearance
- Own colours, logo, avatar
- Starter questions
- Industry templates
How the bot answers
- Source citations under the answer
- Checked follow-up questions
- Central contact details
- Blocked terms
- Action buttons in the chat
Fine-tuning the bot
- Own system prompt
- Example dialogues
- Proactive greeting
Handover & integrations
- Lead capture
- Handover to a human
- Inbox: take over a conversation
- Webhooks
- REST API (read)
- Notifications (email, Slack)
- Self-install plugins
Analytics
- Unanswered questions
- Message inspector
- Topic analysis
- Quality overview
- Transcript export
Legal & security
- EU hosting in Germany
- EU AI Act Art. 50 disclosure
- DPA available for download
- Personal data masked before the AI call
- Accessibility WCAG 2.2 AA
Compare features
All 52 features side by side, grouped by topic. Most of them are the same on every plan — the plans differ in volume and in how you appear to the outside world.
Volume 5 features
| Feature | Free free | Lite €9/mo | Starter €29/mo | Standard €79/mo | Pro €199/mo | Enterprise custom |
|---|---|---|---|---|---|---|
| Messages per month One message = one bot answer. | 100 | 500 | 1,000 | 5,000 | 20,000 | unlimited |
| Bots (projects) One bot per website. Agencies need several. | 1 | 1 | 1 | 1 | 5 | unlimited |
| Team seats Included, never billed per person. | 1 | 2 | 3 | 5 | 10 | unlimited |
| Overage per message Only if you exceed your quota. | blocks at limit | 0.03 € | 0.03 € | 0.02 € | 0.015 € | 0.01 € |
| Hard cap The bot stops there. Protects you from a surprise bill. | 3× quota | 3× quota | 3× quota | 3× quota | 3× quota | 3× quota |
Knowledge sources 9 features
| Feature | Free free | Lite €9/mo | Starter €29/mo | Standard €79/mo | Pro €199/mo | Enterprise custom |
|---|---|---|---|---|---|---|
| Documents (PDF, text) | 3 | 20 | 50 | 200 | 1,000 | unlimited |
| Website sources | 1 | 5 | 15 | 40 | 200 | unlimited |
| Pages per crawl How many subpages are read per run. | 30 | 100 | 250 | 500 | 1,000 | 2,000 |
| Automatic refresh How often the site is re-read. | monthly | monthly | weekly | weekly | daily | daily |
| Document storage Applies org-wide, not per project. | 50 MB | 100 MB | 500 MB | 1 GB | 2 GB | 100 GB |
| Q&A pairs Also as a JSON import with a template. | included | included | included | included | included | included |
| Glossary for abbreviations Applies before the search, not at answer time. | included | included | included | included | included | included |
| Sitemap detected during crawl | included | included | included | included | included | included |
| Exclude individual pages | included | included | included | included | included | included |
Appearance 5 features
| Feature | Free free | Lite €9/mo | Starter €29/mo | Standard €79/mo | Pro €199/mo | Enterprise custom |
|---|---|---|---|---|---|---|
| Own colours, logo, avatar Deliberately free on every plan — the look is your shop window. | included | included | included | included | included | included |
| Starter questions | included | included | included | included | included | included |
| Industry templates Ready-made bots for dental, real estate, tax advice, e-commerce, hospitality and consulting — apply with one click, then adjust. | included | included | included | included | included | included |
| “Powered by” badge removable | not included | not included | not included | not included | included | included |
| Own domain (white-label) | not included | not included | not included | not included | not included | included |
How the bot answers 6 features
| Feature | Free free | Lite €9/mo | Starter €29/mo | Standard €79/mo | Pro €199/mo | Enterprise custom |
|---|---|---|---|---|---|---|
| Source citations under the answer Can be hidden from visitors. | included | included | included | included | included | included |
| Checked follow-up questions Suggestions with no material behind them are never shown. | included | included | included | included | included | included |
| Central contact details Stops the bot quoting direct lines found on your pages. | included | included | included | included | included | included |
| Blocked terms | included | included | included | included | included | included |
| Action buttons in the chat Fixed buttons under the answer, such as “Request an appointment” or a follow-up. | included | included | included | included | included | included |
| Answer languages | 12 | 12 | 12 | 12 | 12 | 12 |
Fine-tuning the bot 3 features
| Feature | Free free | Lite €9/mo | Starter €29/mo | Standard €79/mo | Pro €199/mo | Enterprise custom |
|---|---|---|---|---|---|---|
| Own system prompt | included | included | included | included | included | included |
| Example dialogues | included | included | included | included | included | included |
| Proactive greeting | included | included | included | included | included | included |
Handover & integrations 7 features
| Feature | Free free | Lite €9/mo | Starter €29/mo | Standard €79/mo | Pro €199/mo | Enterprise custom |
|---|---|---|---|---|---|---|
| Lead capture | included | included | included | included | included | included |
| Handover to a human Email, Crisp, Intercom or Chatwoot. | included | included | included | included | included | included |
| Inbox: take over a conversation Step into a live chat and answer yourself — the visitor sees it right away. | included | included | included | included | included | included |
| Webhooks | included | included | included | included | included | included |
| REST API (read) Read projects, conversations, messages and metrics. Keys in the dashboard. | included | included | included | included | included | included |
| Notifications (email, Slack) | included | included | included | included | included | included |
| Self-install plugins WordPress, Shopware, JTL and TYPO3 as a ZIP, Shopify and GTM via snippet. Not in the official directories yet. | included | included | included | included | included | included |
Analytics 6 features
| Feature | Free free | Lite €9/mo | Starter €29/mo | Standard €79/mo | Pro €199/mo | Enterprise custom |
|---|---|---|---|---|---|---|
| Unanswered questions What visitors asked that the bot could not answer. | included | included | included | included | included | included |
| Message inspector Shows which sources an answer used, with their relevance. | included | included | included | included | included | included |
| Transcript retention After that, content is anonymised; metrics remain. | 90 days | 90 days | 90 days | 90 days | 90 days | 90 days |
| Topic analysis Groups the last 30 days of questions into topics, with an example and a recommendation. | included | included | included | included | included | included |
| Quality overview Satisfaction, fallback rate and flagged answers at a glance. | included | included | included | included | included | included |
| Transcript export | included | included | included | included | included | included |
Legal & security 9 features
| Feature | Free free | Lite €9/mo | Starter €29/mo | Standard €79/mo | Pro €199/mo | Enterprise custom |
|---|---|---|---|---|---|---|
| EU hosting in Germany | included | included | included | included | included | included |
| EU AI Act Art. 50 disclosure | included | included | included | included | included | included |
| DPA available for download | included | included | included | included | included | included |
| Personal data masked before the AI call | included | included | included | included | included | included |
| Audit log 7 years for GDPR, subprocessor and admin events. | 2 years | 2 years | 2 years | 2 years | 2 years | 2 years |
| Accessibility WCAG 2.2 AA | included | included | included | included | included | included |
| Own contract (MSA) | not included | not included | not included | not included | not included | included |
| Dedicated EU hosting | not included | not included | not included | not included | not included | on request |
| Compliance documentation Certifications are in preparation. | not included | not included | not included | not included | not included | on request |
Support 2 features
| Feature | Free free | Lite €9/mo | Starter €29/mo | Standard €79/mo | Pro €199/mo | Enterprise custom |
|---|---|---|---|---|---|---|
| Email support | not included | included | included | included | included | by agreement |
| Availability target A target, not a contractual commitment — the terms carry no availability clause. | not included | not included | not included | 99,5 % | 99,5 % | by agreement |
Fair overage handling — the bot stays online. A hard cap protects you from runaway bills. All prices are net and exclude VAT; the offer is directed at businesses only. Need more than Pro? Ask us for an Enterprise quote.