Industry template · Dental practices
Chatbot for dental practices — answer patient FAQs without giving medical advice
The problem
Three in four calls to the front desk are about a small set of standard questions: 'Are you taking new patients?', 'What does a professional cleaning cost?', 'Does my insurance cover whitening?', 'Are you open on Saturdays?'. As long as reception is answering them on the phone, the patient at the counter is left waiting.
How Mignuti Chatbot solves it
Provide your service overview, price list (private/statutory), opening hours and practice info as a PDF. Mignuti Chatbot answers patient questions 24/7 in their language. Built-in guardrails refuse any diagnosis or treatment recommendation and point to booking an appointment — protecting you from medical-advertising and liability risk.
Questions it answers
- “Are you accepting new patients?”
- “What does a professional cleaning cost?”
- “Does statutory insurance cover composite fillings?”
- “Do you have Saturday hours?”
- “Do you treat anxious patients?”
But: how does it behave on MY site?
Paste your URL below. We crawl up to 5 pages in under 10 seconds and you chat with your own content — no sign-up.
FAQ
Does the bot give medical advice?
No. Mignuti Chatbot is configured to refuse diagnoses and treatment recommendations and to direct users to book an appointment. That is intentional — it keeps the bot out of liability and medical-advertising questions (HWG).
What about sensitive patient data?
End-users are asked in the permanent EU AI-Act disclosure banner (contractually fixed in our TOS) not to share sensitive health data. Inbound messages are PII-redacted (emails, phone numbers, insurance IDs) before being forwarded to the LLM.
Can patients book appointments through the chat?
The bot answers questions and points to your existing booking system or contact form for scheduling. A real calendar integration is not part of v1.0.
Live in 60 seconds — your bot for Dental practices.
Try it free with 100 messages, no credit card. Hosted in Germany, GDPR-compliant, DPA included.