Industry template · Tax advisors
Chatbot for tax-advisor offices — answer FAQs without giving legal advice
The problem
As soon as tax season starts, the office phone fills up with the same questions: 'Which receipts do I need for my return?', 'What is your hourly rate?', 'How do I hand over my Elster password?'. That is exactly when qualified staff are tied up giving information instead of billing.
How Mignuti Chatbot solves it
After you upload your mandate-prep checklist, price-list and office-rules as a PDF, Mignuti Chatbot answers 24/7 in the client's language. Has built-in guardrails to refuse anything that looks like actual tax advice (§ 5 StBerG).
Questions it answers
- “Which receipts do I need for my 2024 tax return?”
- “What are your fees?”
- “When do you close for Christmas?”
- “Can I drop off documents after 6 pm?”
- “Do you handle GmbH-accounting?”
But: how does it behave on MY site?
Paste your URL below. We crawl up to 5 pages in under 10 seconds and you chat with your own content — no sign-up.
FAQ
Can this replace tax advice?
No. Mignuti Chatbot is configured to refuse tax/legal/medical advice and direct users to book an appointment. This is a feature, not a bug — it keeps the bot clear of § 5 StBerG territory.
What about sensitive client data?
End-users are told not to share sensitive data in the permanent EU AI-Act disclosure banner (contractually fixed in our TOS for every client). Inbound messages are PII-redacted (emails, IBANs, tax-IDs) before LLM forwarding.
Can clients upload documents through the chat?
Not in v1.0. The bot directs them to your secure DATEV-Client-Portal or scheduled drop-off instead.
Live in 60 seconds — your bot for Tax advisors.
Try it free with 100 messages, no credit card. Hosted in Germany, GDPR-compliant, DPA included.