Industry template · Property management
Chatbot for property management — answer tenant questions from your own documents
The problem
Week after week the same matters come in to the management office, from tenants and owners alike: 'Who is my contact person?', 'What do the house rules say about quiet hours?', 'How do I report a defect?', 'When is the annual statement due?'. Every call ties up staff who should be managing properties instead.
How Mignuti Chatbot solves it
Once your house rules, contact list and defect-reporting process are in as PDFs or your portal has been crawled, the bot answers tenant and owner questions 24/7 with source citations. It answers only from your data. It makes no binding commitments — concrete matters like a reported defect or a rental-contract question go to your contact form.
Questions it answers
- “Who is my contact person for the building?”
- “What do the house rules say about quiet hours?”
- “How do I report a defect in my flat?”
- “When is the annual service-charge statement due?”
- “Where do I find the tenant portal?”
But: how does it behave on MY site?
Paste your URL below. We crawl up to 5 pages in under 10 seconds and you chat with your own content — no sign-up.
FAQ
Can the bot make binding commitments about a defect or contract?
No. The bot gives information from your stored documents and routes concrete matters — a reported defect, a rental-contract question, a payment — to you or your contact form. It makes no legally binding promises.
How does the bot know the house rules and contacts?
From the content you upload or let it crawl (house rules, contact list, defect-reporting process). It answers strictly from that, with source citations — it does not access the open internet. If information is missing, it says so honestly.
What happens to tenant data?
End-users are asked in the permanent EU AI-Act disclosure not to share sensitive data; inbound messages are PII-redacted (emails, phone numbers) before being forwarded to the LLM. For getting in touch, the bot points to your form — there is no live chat or human agent.
Live in 60 seconds — your bot for Property management.
Try it free with 100 messages, no credit card. Hosted in Germany, GDPR-compliant, DPA included.