Industry template · Hospitality
Chatbot for hotels and restaurants — rooms, tables, breakfast, directions — even when the desk is busy with guests
The problem
There is a guest at the desk, the phone is ringing, and the eighth enquiry about breakfast is sitting in the inbox. After eight in the evening nobody calls back — and the booking goes to whoever answered faster. Most of these questions are already on your own website; people just do not find them there.
How Mignuti Chatbot solves it
The bot answers from your own pages what is already written there: room types, breakfast times, parking, dogs, directions, check-in. Around the clock, in the guest's language — with twelve answer languages, including those who do not write German. For anything that needs a look at the calendar it takes the request and passes it to the desk, instead of promising a room it cannot see.
Questions it answers
- “Do you have a double room free this weekend?”
- “What time does breakfast start?”
- “Are dogs allowed?”
- “Is there parking at the hotel?”
- “Can I book a table for six?”
- “How do I get to you from the station?”
But: how does it behave on MY site?
Paste your URL below. We crawl up to 5 pages in under 10 seconds and you chat with your own content — no sign-up.
FAQ
Can the bot see whether a room is free?
No, and it does not pretend to. It has no access to your occupancy calendar or booking system. If someone asks about a specific date, it gives room types and rates from your pages and takes the enquiry with dates and party size — that reaches the desk by email or Slack. A wrong availability promise costs you more than an honest handover: the guest travels and the room is gone.
Does it answer in English or Dutch too?
Yes, in twelve languages — even if your website is German only. The bot detects the language of the question and answers in it, from the same German sources. For houses with international guests that is often the real gain: the English enquiry at 11pm gets an answer instead of waiting until morning.
Can it take table reservations?
It takes the request but does not confirm it. Name, party size, preferred time — that goes to you, and you confirm. If you want a real booking flow, link it: the bot can point to your reservation tool at any time instead of booking itself. Its job is to catch the questions that come before, not to replace your booking system.
Live in 60 seconds — your bot for Hospitality.
Try it free with 100 messages, no credit card. Hosted in Germany, GDPR-compliant, DPA included.