Industry template · Veterinary practices
Chatbot for veterinary practices — answer organizational questions without diagnosing
The problem
While the team is in surgery, the phone rings out front — and it is nearly always one of the usual organisational questions: 'Do you accept new patients?', 'What are your opening hours?', 'Who covers the emergency service at the weekend?', 'Do you offer dental cleaning for dogs?'. Across a day they add up to many small interruptions that need no qualified staff at all.
How Mignuti Chatbot solves it
Your knowledge sources: your services, opening hours, new-patient rules and emergency-service info — uploaded as a PDF or crawled from your site. The bot answers organizational questions 24/7 with source citations. It answers only from your data. A built-in guardrail refuses anything that looks like a diagnosis or treatment recommendation for an animal and directs the owner to book an appointment — this keeps the professional judgement with you.
Questions it answers
- “Do you accept new patients?”
- “What are your opening hours?”
- “Who covers the emergency service at the weekend?”
- “Do you offer dental cleaning for dogs?”
- “How do I get a repeat prescription?”
But: how does it behave on MY site?
Paste your URL below. We crawl up to 5 pages in under 10 seconds and you chat with your own content — no sign-up.
FAQ
Can the bot tell an owner what's wrong with their pet?
No, and that is deliberate. Mignuti Chatbot is configured to refuse diagnoses and treatment recommendations for animals and to direct the owner to book an appointment — for anything urgent, to your emergency-service info. This is a feature, not a limitation, and it keeps you clear of liability.
How does the bot know your services and hours?
From the content you upload or let it crawl (services, opening hours, new-patient and emergency rules). It answers strictly from that, with source citations — it does not access the open internet. If information is missing, it says so honestly and points to your contact form.
What happens to owner data?
End-users are asked in the permanent EU AI-Act disclosure not to share sensitive data; inbound messages are PII-redacted (emails, phone numbers) before being forwarded to the LLM. Appointment booking and real calendar integration are not part of v1.0 — the bot points concrete requests to your contact form.
Live in 60 seconds — your bot for Veterinary practices.
Try it free with 100 messages, no credit card. Hosted in Germany, GDPR-compliant, DPA included.