Industry template · Insurance brokers
Chatbot for insurance brokers — answer general questions without giving binding advice
The problem
How much of a working week actually goes to questions that have nothing to do with advice? 'What are your office hours?', 'Which lines do you cover?', 'How do I report a claim?', 'What documents do I need?' — routine questions that keep the broker from the advisory work that matters.
How Mignuti Chatbot solves it
The bot draws its knowledge from your office info, product lines, claims-process and document checklists (upload as PDFs or crawl your site) and answers general questions 24/7 with source citations. It answers only from your data. A built-in guardrail refuses anything that looks like binding insurance or financial advice, a tariff quote or a coverage guarantee, and directs the client to a personal consultation or your contact form.
Questions it answers
- “What are your office hours?”
- “Which insurance lines do you handle?”
- “How do I report a claim?”
- “What documents do I need to bring?”
- “Where is your office located?”
But: how does it behave on MY site?
Paste your URL below. We crawl up to 5 pages in under 10 seconds and you chat with your own content — no sign-up.
FAQ
Can the bot recommend a policy or confirm a tariff?
No. Mignuti Chatbot is configured to refuse binding insurance or financial advice, tariff quotes and coverage guarantees, and to direct clients to a personal consultation or your contact form. This is a feature — it keeps you clear of advisory liability and regulatory duties.
How does the bot know your lines and claims process?
From the content you upload or let it crawl (product lines, claims process, document checklists, office info). It answers strictly from that, with source citations — it does not access the open internet and invents no conditions or prices. If information is missing, it says so honestly.
What happens to client data?
End-users are asked in the permanent EU AI-Act disclosure not to share sensitive data; inbound messages are PII-redacted (emails, phone numbers) before being forwarded to the LLM. For anything concrete, the bot points to your contact form — there is no live chat or human agent.
Live in 60 seconds — your bot for Insurance brokers.
Try it free with 100 messages, no credit card. Hosted in Germany, GDPR-compliant, DPA included.